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Every order is packaged with love and care in Charleston, SC. The Lab processes and ships orders Sunday's and Monday's, during normal business hours, unless otherwise noted. You'll receive an email with tracking information as soon as your items ships. 

International orders will have extended delivery times. Lunula Nail Lab is not responsible for any customs fees incurred on international orders. 

Lunula Nail Lab does not accept returns, but we do accept exchanges within seven days of receipt. For the exchange to be accepted, the item must be unused, free from damage, and in its original packaging. The Lab reserves the right to refuse the exchange based on the condition of the items. Please email us at for instructions. The customer is responsible for return shipping.